Welcome to TREWSX LLC. By accessing or using our website, trewsx.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of our website and the purchase of products. They comply with laws and regulations applicable in the United States and the European Union, including consumer protection laws, privacy laws, and e-commerce standards.

2. Definitions

  • “We,” “Us,” “Our” refers to TREWSX LLC.
  • “You,” “Your” refers to the customer or user of our website.
  • “Products” refers to the items available for purchase on our website.

3. Eligibility

You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.

4. Placing Orders

  • Accuracy: You must ensure that the details provided during checkout are accurate.
  • Acceptance: Orders are subject to acceptance by TREWSX LLC. We reserve the right to cancel or reject orders for any reason.
  • Confirmation: Once an order is placed, you will receive a confirmation email.

5. Pricing and Payment

  • Currency: All prices are listed in USD and include applicable taxes unless stated otherwise.
  • Payment Methods: We accept major credit cards and other secure payment methods.
  • Payment Timing: Payments are processed at the time of order placement.

6. Shipping and Delivery

Refer to our detailed Shipping Policy for full terms on delivery times, shipping fees, and free shipping thresholds.

7. Returns and Refunds

Refer to our detailed Refund and Returns Policy for information on eligibility, process, and responsibilities regarding returns and exchanges.

8. User Responsibilities

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials.
  • Prohibited Actions: You must not misuse our website, including by attempting unauthorized access or transmitting harmful code.

9. Intellectual Property

All content on trewsx.com, including text, graphics, logos, and product images, is the property of TREWSX LLC and protected by intellectual property laws. You may not reproduce or distribute any content without our permission.

10. Liability

10.1 For US Customers

  • TREWSX LLC is not liable for damages arising from improper use of our products.
  • Our liability is limited to the purchase price of the product.

10.2 For EU Customers

  • Under EU law, consumers have the right to remedies for non-conforming goods, including repair, replacement, or refund.
  • We comply with the EU Consumer Rights Directive regarding your rights for cancellations and returns.

11. Governing Law

11.1 United States

These Terms are governed by the laws of the State of Colorado. Any disputes shall be resolved in the courts of Colorado.

11.2 European Union

For EU customers, these Terms comply with EU regulations, and disputes may be resolved in accordance with the applicable laws of your member state.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we handle your personal data.

13. Right to Amend Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website indicates acceptance of the updated Terms.